EXTON, Pennsylvania., September 29, 2021 / PRNewswire / – Ricoh United States, Inc. today announced its partnership with Coghlin Companies, a leading provider of product development and contract manufacturing services, to accelerate and improve support and service for manufacturers bringing new and complex electromechanical equipment – such as industrial robotics, medical devices, additive manufacturing and other emerging technologies – to market. The collaboration is built on RICOH Service Advantage, a leading service and support offering that gives technology manufacturers the scalability and flexibility to meet service needs and move their businesses forward.
“There are many synergies with the type of technologies supported by Ricoh through the RICOH Service Advantage program, such as automation, additive manufacturing and robotics,” said Chris Coghlin, CEO, Coghlin Companies, Inc. “Ricoh is a stable and proven partner who provides ongoing and valuable after-sales technical service and support expertise to our manufacturing customers. The company’s commitment extends to the customer. of our customer who can leverage Ricoh’s global service delivery to support their offerings at scale through this unique collaboration. ”
RICOH Service Advantage’s extensive technical and customer support infrastructure – from end-user training and remote services to ongoing maintenance and on-site fault / repair support – combined with engineering expertise, in global execution and contract manufacturing from Coghlin Companies, gives manufacturers access to the full set of aftermarket technology lifecycle services and support solutions needed to grow their businesses.
“With RICOH Service Advantage, we help customers deliver scalable, comprehensive and flexible service and support offerings that deliver a significant competitive advantage,” said Jim kirby, Vice President, Service Advantage, Ricoh United States, Inc. “Creating and executing superior and repeatable service strategies is part of our foundations at Ricoh, and we are excited to partner with Coghlin Companies to provide an ecosystem of engineering, manufacturing and parts solutions. end-to-end aftermarket replacement that enables manufacturers to deliver advanced technology to their customers.
Coghlin Companies and Ricoh currently support a wide range of customers, including a large internet-based company that sells a variety of products and provides media directly and indirectly to millions of customers around the world.
For more information on Ricoh, visit www.ricoh-usa.com or follow and engage on Twitter, Facebook and LinkedIn.
About Coghlin Companies
Coghlin Companies and its wholly-owned subsidiaries, Columbia Tech and Cogmedix, are a privately held, fourth-generation go-to-market services company that provides product development, manufacturing, global execution and aftermarket services to world class to a diverse group of medical equipment equipment innovators. , life sciences, energy, homeland security, robotics and automation, communications, semiconductors, LEDs, water treatment and food industries. For more information, visit www.coghlincompagnies.com.
| About Ricoh |
Ricoh strengthens digital workplaces by using innovative technologies and services that enable people to work smarter from anywhere.
With knowledge cultivated and organizational capabilities nurtured over its 85-year history, Ricoh is a leading provider of digital services and information management, as well as printing and imaging solutions designed to support the digital transformation and optimize business performance.
Based at Tokyo, Ricoh Group has significant operations around the world and its products and services now reach customers in approximately 200 countries and regions. During the year ended March 2021, Ricoh Group achieved worldwide sales of 1,682 billion yen (about. $ 15.1 billion).
For more information, please visit www.ricoh.com
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SOURCE Ricoh United States, Inc.